FREQUENTLY ASK & QUESTIONS
At Courier By G.S. Shipping & Logistics Company Limited, our mission is to ensure that all customer cargo is delivered safely and on time to the destination of choice. We value each shipment and provide reliable service and secure delivery.
A courier service is a premium, all-inclusive service that collects and delivers shipments in the shortest possible time frame.
The cost varies based on the size, weight, and value of the package. Contact our office to obtain more details on the price.
The company provides the following courier and logistics services:
International Courier
- Freight Consolidation
- Customs Clearance
- Motor Vehicle Import
- Motor Vehicle Clearances (Importation Only)
- Export
- Cargo Delivery Haulage
- Drop & Go Delivery
We will deliver your package within five (5) working days after it has arrived at the warehouse in Miami.
Customers must input all the relevant details in our website’s “Request a Quote” section. Our customer service representative will then review the request. If required, we will contact you to obtain further information. After which, a quote will be sent within 24 hours.
The opening hours are:
- Mondays to Fridays 9:00 am to 5:00 pm
- Saturdays 10:00 am to 2:00 pm
The final delivery is made up to 4:00 pm on weekdays and 1:00 pm on Saturdays.
We are closed on Sundays.
Customers can call or email us at:
- Contact Number: 876-587-4217
- Email Address: info@gocgslogistics.com
We only ship packages into Jamaica. Once packages arrive, an all-island delivery service is provided via Knutsford Express, Doorway Express, or Tara Courier Services Limited.
Customers can pay via the following payment methods:
- Cash
- Bank Transfers
- ACH Transfer
- Real-Time Gross Settlement (RTGS) Transfer
- Wire Transfer
- Debit and Credit Cards
- Manager’s Cheque
Packages are not automatically insured. If a customer requires insurance, a request should be made via a Customer Service Representative.
An Invoice should always include:
- Supplier’s name and address
- Purchaser’s name and address
- Detailed description of the item shipped
- Cost of the item shipped in the specified currency
Yes. We offer deliveries between various offices within Kingston, Saint Andrew, and Saint Catherine only.
Jamaica Customs Agency conducts independent checks and research on the value of every package entering the island. At times, the declared value may differ from their findings, and the value may increase.
Jamaica Customs Agency may also require proof of payment. Customers would need to provide that information to Courier By G.S.
You will need to pay duties and taxes on all Invoices valued at over USD$50.00.
Once you sign up on www.gocgslogistics.com and your packages are delivered to the warehouse, the system will be updated to reflect this information. The steps to access this section are:
- Log in to the customer portal with credentials used to sign up
- Go to “My Accounts”
- Go to “Track Package”
We encourage customers to verify this information on the Jamaica Customs Agency’s website. See below a helpful link:
CIF value is the combined value of the cost of invoice, freight cost to Jamaica, and insurance.
Motor Vehicle Clearances: This clearance takes three (3) to four (4) business days.
- Commercial Clearances: This clearance takes two (2) to three (3) business days.
- Barrel and Other Non-Commercial Clearances: This clearance takes one (1) to two (2) business days after the container is stripped